The enVy® Pillow Return Instructions are below:
- In the unlikely event that you want to return your unopened and unused enVy® Pillow, you may return it within 14 nights from the order received date for a refund.
- Our return promise applies to the full-size enVy® Pillows ONLY. All other enVy products such as pillowcases and the travel pillow are NON REFUNDABLE.
- PLEASE send an email directly to us at firstname.lastname@example.org with all the requested information below.
You will receive the shipping address and complete instructions by email within 2 business days.
- The enVy Pillow must be returned in the sealed original package and all components in an appropriate box or bag.
- You must include the original receipt/proof of purchase.
- You are responsible for the cost of shipping to the address provided. We do not provide pre-paid postage labels.
4. After we receive your return, please allow 7 to 10 days for your refund to be processed and credited back to the original payment method.
Should you receive defective products, the return is covered under the Limited Warranty.